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Programs Manager 

About NLCUP

NLCUP is a nonprofit organization dedicated to promoting Latinx representation in leadership and governance roles and empower organizations to serve Latinx communities.

Position Summary 

The Programs Manager leads the design, delivery, and evaluation of NLCUP’s mission-driven programming. Drawing on an understanding of the credit union industry or nonprofit sector, you will translate organizational strategy into high-impact programs that build leadership capacity, expand access to opportunity, and strengthen the communities we serve. 

You will oversee a diverse portfolio of cohort-based programs, workshops, and mentorship, with an emphasis on culturally responsive, bilingual (Spanish-English) engagement. You will work closely with the Chief Operating Officer (COO) to align program priorities with organizational goals, operations, and resources. 

What You’ll Do 

Program Management and Strategy 

  • Partner with the COO and leadership team to execute long-term strategies that advance NLCUP members within the credit union industry. 

  • Research industry trends, challenges, and opportunities through surveys and executive focus groups, and use the findings to shape our program offerings. 

  • Enhance curriculum, facilitator guides, and participant materials grounded in adult learning principles. 

  • Design, implement, and facilitate programs, workshops, webinars, and events that support the growth and success of Latinx professionals in the credit union sector, preparing partners and volunteers to lead sessions effectively. 

  • Collaborate with internal teams, partners, and volunteers to ensure seamless execution, and use program data to evaluate effectiveness and strengthen outcomes. 

Facilitator, Speaker, and Panelist Sourcing 

  • Identify, recruit, and secure qualified facilitators, panelists, speakers, mentors, and subject-matter experts for programs, webinars, and events. 

  • Build and maintain a network of credit union leaders and industry professionals who can contribute to our programming. 

  • Brief and support facilitators and panelists before sessions, and gather their feedback to strengthen future engagements. 

Resource Development 

  • Support proposals and grant applications to attract funding from foundations, corporations, and individual donors by providing program content, outcomes data, and participant stories. 

Outreach and Recruitment 

  • Partner with marketing and communications teams to promote programs, events, and success stories across social media, newsletters, and our website. 

Program Evaluation, Tracking, and Reporting 

  • Establish and maintain a system for tracking program metrics and outcomes, measuring the impact of our initiatives on participants’ professional development and on our mission. 

  • Prepare regular reports for the leadership team, board of directors, and funding partners that highlight achievements and areas for improvement. 

What You’ll Bring 

  • A bachelor’s degree, or equivalent experience of five or more years. 

  • Demonstrated experience designing and facilitating adult learning and leadership programs. 

  • Bilingual fluency in Spanish and English, with strong cross-cultural communication skills. 

  • Experience with program evaluation, grant support, and stakeholder engagement 

  • Strong relationship-building skills, with experience recruiting and coordinating speakers, facilitators, or volunteers. 

  • An understanding of the credit union industry and strong cultural sensitivity. 

  • Strong project management skills and the ability to balance multiple programs at once. 

  • A commitment to equity, community empowerment, and our mission. 

Location: Remote, open to candidates residing in North Carolina, Utah, or Texas. Candidates based in North Carolina are preferred. 

How to apply: Please email your resume and a cover letter to Barbara Mojica at bmojica@nlcup.org. Your cover letter should be intentional and personable, and capture your why. Every application is read carefully by our team, and we look forward to getting to know you through your words.

Salary range: $60,000 - $70,000.  

NLCUP is an equal opportunity employer. We welcome applicants of all backgrounds and experiences.